Privacy Policy

Last Updated: October 2025

Welcome to DOCNECT. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and healthcare services.

1. Information We Collect

• Personal details such as name, phone number, email address.
• Health-related information shared for appointment booking or consultation.
• Payment information processed securely via Razorpay (we do not store card details).
• Device and usage data to improve platform performance.

2. How We Use Your Information

• To manage doctor appointments and consultations.
• To process payments and send confirmations.
• To improve platform functionality and services.
• To communicate important updates and reminders.

3. Data Security

We use secure servers and SSL encryption to protect your information. All online payments are processed securely through Razorpay. We do not store sensitive payment data.

4. Sharing of Information

Your personal data is shared only with verified doctors and service providers as required to deliver healthcare services. We do not sell or rent your information.

5. Cookies & Analytics

We may use cookies and analytics tools to enhance user experience. You may disable cookies from your browser settings at any time.

6. Your Rights

You have the right to access, update, or request deletion of your personal data. To exercise these rights, contact us using the details below.

7. Contact Us

Email: team@docnect.com
Phone: +91 6262432385
Address: Chhatarpur, Madhya Pradesh, India
Website: www.docnect.com